Privacy Policy

Last updated: 24/09/2026

At Evans & Co Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website, contact us, submit an enquiry or engage us to provide construction, refurbishment or property-related services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

1. Information We Collect

We may collect and process personal information that you provide to us through our website, enquiry forms, telephone, email or other communications. This may include:

Personal Identification Information: Name, email address, phone number, and address.
Enquiry and Project Information: Details about your proposed building, construction, refurbishment, maintenance or property project.
Property Information: Information relating to the property, site or premises where work is proposed or undertaken.
Contract and Transaction Information: Details relating to quotations, contracts, invoices, payments and services provided.
Communication Information: Correspondence and communications between you and Evans & Co Ltd.
Website Usage Data: Information about how you use our website, such as IP address, browser type, device information, pages visited and cookies.

2. How We Use Your Information

We may use your personal information for the following purposes:

To respond to enquiries and requests for information.
To arrange site visits and provide quotations or estimates.
To plan, manage and deliver construction and refurbishment projects.
To provide residential and commercial construction and refurbishment services.
To provide new builds, extensions, loft conversions, property refurbishment, property maintenance, listed and heritage building works and groundworks.
To communicate with you regarding your enquiry, quotation, project or ongoing works.
To manage contracts, invoices, payments and business records.
To coordinate with suppliers, subcontractors and other professionals where necessary for a project.
To improve our website, customer service and business operations.
To comply with our legal, regulatory, tax, accounting and insurance obligations.
To protect the security of our website, systems and business.
To send marketing communications where we have an appropriate lawful basis to do so.

3. Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may rely on:

Performance of a Contract: Where processing is necessary to provide a quotation, prepare for a contract or deliver services you have requested.
Consent: Where you have given us permission to process your information for a particular purpose, such as certain marketing communications.
Legal Obligation: Where processing is necessary to comply with applicable legal, regulatory, tax or accounting requirements.
Legitimate Interests: Where processing is reasonably necessary for operating and improving our business, responding to enquiries, managing projects, maintaining records and protecting our business, provided those interests do not override your rights and freedoms.

4. Data Sharing and Disclosure

We do not sell your personal information or share it with third parties for their own marketing purposes.

Where necessary for providing our services or operating our business, we may share relevant information with trusted third parties, including:

Subcontractors and tradespeople working on a project.
Architects, engineers, surveyors and other construction professionals.
Suppliers and material providers.
Professional advisers, including accountants, insurers and legal advisers.
IT, website hosting, email and other technology service providers.
Payment and banking service providers.
Local authorities, building control bodies or other regulatory organisations where necessary or legally required.

We only share information that is reasonably necessary for the relevant purpose and expect third parties handling personal information on our behalf to process it securely and in accordance with applicable data protection requirements.

We may also disclose personal information where required by law or where necessary to protect the rights, property or safety of Evans & Co Ltd, our clients, employees or others.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information relating to enquiries, quotations, contracts, completed projects, warranties, invoices and payments where necessary for legal, accounting, tax, insurance, contractual or record-keeping purposes.

We periodically review the information we hold and securely delete or anonymise personal information when it is no longer required.

6. Your Rights

Under UK data protection law, you may have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete information.
Right to Erasure: You can ask us to delete your personal information in certain circumstances.
Right to Restrict Processing: You can ask us to restrict how your information is processed in certain circumstances.
Right to Data Portability: In certain circumstances, you can request that information you have provided to us is transferred to you or another organisation.
Right to Object: You can object to certain types of processing, including direct marketing.
Right to Withdraw Consent: Where we rely on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take appropriate technical and organisational measures to protect personal information against accidental or unlawful loss, alteration, disclosure, misuse or unauthorised access.

Access to personal information is limited to employees, contractors and service providers who reasonably require access for legitimate business purposes.

8. Cookies

Our website may use cookies and similar technologies to enable the website to function correctly, improve the visitor experience and understand how visitors use the website.

You may be able to manage your cookie preferences through our website’s cookie controls or through your browser settings.

Where required by law, non-essential cookies will only be placed on your device after obtaining your consent.

9. Third-Party Links

Our website may contain links to websites operated by third parties. Evans & Co Ltd is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the relevant privacy policy before providing personal information to any third-party website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, website or legal requirements.

The latest version will be published on our website, with the date of the most recent update shown at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how we handle your personal information, please contact us:

Evans & Co Ltd
Unit H, Daisy Farm
Firmingers Road
Chelsfield, Kent
BR6 7QQ

Phone: 01959 533 888
Email: office@evansandcoltd.co.uk